FAQ’s

FAQs

Proud to Provide Nationwide Coronavirus Testing

Do You Have a Question About COVID-19?

We understand that many aspects of the COVID-19 pandemic can be overwhelming. Our goal at CT24 is to take at least one of those stressors off your plate. We aim to simplify the COVID-19 testing process and provide you with clear, accurate test results as soon as possible. If you are interested in the COVID-19 testing process, please refer to some of our frequently asked questions below. We hope to provide clear answers to give you the peace of mind you deserve during this time. Please don’t hesitate to give us a call today – one of our friendly team members would be happy to discuss all of your specific questions and concerns.

Most frequent questions and answers

The COVID-19 virus can affect anyone, but certain people may be more at risk of developing symptoms than others. The following groups may be at a greater risk of infection:

  • Adults over the age of 65
  • People who have had prolonged, close contact with a confirmed case of COVID-19
  • People with severe pre-existing medical conditions, including heart disease, lung disease, and diabetes

Though it is less likely, there is always some level of risk that children may become infected with COVID-19. Fewer children have contracted COVID-19 than adults, and the typical symptoms seen in children tend to be milder or non-existent. However, babies younger than one year old may be more likely to develop severe symptoms. Even in asymptomatic cases, children can spread the illness to others.

In order to slow the spread of COVID-19, we recommend following the guidance of healthcare officials. Wearing a mask, washing your hands, and maintaining proper social distancing measures can help slow the spread and keep our community safe.

People suffering from COVID-19 can develop a wide range of symptoms, including the following. These symptoms can vary widely in severity and may warrant a trip to the hospital in some cases:

  • Fever
  • Cough
  • Shortness of breath
  • Fatigue
  • Body aches
  • Chills
  • Loss of smell or taste
  • Sore throat
  • Congestion or runny nose
  • Nausea or diarrhoea

COVID-19 symptoms usually appear within 2 to 14 days of exposure to the virus. If you have noticed any of the typical symptoms associated with COVID-19, you should pursue testing. CT24 offers both PCR and lateral flow testing services. Book a testing appointment with us as soon as possible.

If you are experiencing mild COVID-19 symptoms, have been in contact with a person who is confirmed to have COVID-19, or have recently traveled from an area with known COVID-19 cases, you should contact your healthcare provider. You should stay at home and not visit public spaces or use public transportation. You should only leave your home if you are in need of medical care.

If you are experiencing mild symptoms, you should stay at home and approach the symptoms similarly as you would the flu. If you have any questions or have noticed your symptoms worsening, you should contact your healthcare provider as soon as possible. The following methods may be helpful to reduce your symptoms:

  • Stay well-hydrated
  • Get enough rest
  • Take pain relief medications such as ibuprofen or acetaminophen
  • Use a mask if you must be around others
  • Monitor your symptoms carefully
  • Stay in a separate room away from other people in your home

If you or someone you know has experienced any of the following symptoms, you should contact a healthcare provider or seek emergency medical care immediately:

  • Inability to stay awake
  • Persistent body aches
  • Persistent chest pains or pressure
  • Difficulty breathing
  • New sense of confusion
  • Gray, pale, or blue-tinted skin or lips

A PCR test, or “polymerase chain reaction” test analyses a sample taken from the upper respiratory tract. It checks whether there is any genetic material present of SARS-CoV-2, which is the virus that causes COVID-19. It is considered the “gold standard” test for diagnosing COVID-19 due to its accuracy and reliability.

PCR stands for “Polymerase Chain Reaction”. It analyses the specimen in a sample, taken from the upper respiratory tract by detecting the genetic material (ribonucleic acid “RNA”). This can be either from the nose or the back of the throat.

A PCR sample takes just a few minutes to do from home using a swab. The samples are sent back to our UKAS accredited Lab to be checked by our highly qualified technicians. 95% of results are processed within 24 hours of arriving at the lab, however on occasion it may take slightly longer. You will receive a email with your result as soon as its processed.

The cost of a Day 2 Test, required for a Fully Vaccinated person, is £68.00.

The cost of Day 2 & 8 Tests, a two-test package required for Non-Vaccinated persons, is £125.00.

No matter your vaccination status, you can book a PCT test via our online scheduling system found here. This test is mandatory in order to travel to the UK and should be booked prior to your travel date. When entering the UK, you will need to reference your test booking details to properly fill out your Passenger Locator Form.

95% of test results are processed within 24 hours of the sample’s arrival in the lab. After your samples have been collected, they are sent back to our UKAS accredited lab and will be analysed by one of our highly qualified lab technicians. You will receive an email with your results as soon as the sample is processed. Please note that all tests are sent to us via Royal Mail, which may occasionally experience delays. CT24 cannot be held responsible for any delays due to shipping.

Under proper sampling conditions, PCR tests for COVID-19 are 99.7% accurate. False results are possible, but extremely rare. A PCR test is considered the gold standard of COVID-19 tests in terms of accuracy and reliability. It is the same test that is used by the NHS, UK Government, and Public Health.

You can book your test via our website here, depending on your vaccination status. The test should be booked before you travel to the UK, as you will need the booking reference for your Passenger Locator Form. This is a mandatory requirement for every traveler entering England.

A Lateral flow tests, also know as Antigen or rapid tests, are devices that detect the presence of Covid-19 using a liquid sample which is transferred onto a test device. The test can be done at home without having to send the sample back to a lab for analysis and results are read within 15 minutes of taking the test.

Under proper testing conditions, Lateral flow or rapid tests are around to be 99.3% accurate. This means that false-negative test results are possible, but very rare. The accuracy of lateral flow test results also depends on the accuracy of the test administration.

To complete a lateral flow test at home, you will need to swab a sample from either the nose or the back of the throat. You will dip the swab into a solution and mix it for a short period of time. Then, you will carefully drip the mixed solution onto the testing device and wait for the results to appear on the device.

Full test results will appear on the lateral flow device within 15 minutes. To obtain a results certificate, you must register your test on our website. This registration process will take around 5 minutes to complete. A certificate will be issued within six hours of your test registration.

Lateral Flow Tests are a reliable way to test for Covid-19 quickly and easily. They are not quite as accurate as gold-standard PCR tests and any positive results should be verified by a PCR.

Even in asymptomatic cases, lateral flow tests are a reliable method of detecting cases of the coronavirus. Therefore, they are a great way to prevent spreading of the virus from people with or without symptoms.

You can purchase a lateral flow test through our website here.

Depending on the country and your vaccination status, those traveling into or out of the UK will need to buy a lateral flow tests from a private provider. They will give you a unique order code to be used on your Passenger Locator Form.

Yes, if you were tested in the earlier stages of your coronavirus infection, it is possible that you tested negative. If you test again in the later stages of your illness, you may test positive. You should continue to maintain preventive safety measures even if you have tested negative in the past.

Yes, we offer at-home lateral flow testing options. This may be a good option for you if you are currently exhibiting COVID-19 symptoms or cannot get tested through your nearest healthcare facility. Reach out to us for more information or purchase a lateral flow test through our website here.